Passengers across Madrid were urged to use alternative forms of transport
Cercanias station in Madrid, Spain. © Alejandro Martinez Velez / Europa Press / Getty Images
Spanish state-owned rail operator Renfe confirmed that an Alstom software malfunction had disrupted services around Madrid on Monday, as well as on a number of medium- and long-distance routes.
The main area impacted was the Chamartin signaling system, according to a press release from the company, causing issues with the “control, command and signaling subsystems.”
Renfe did not state what they believe caused the malfunction or how long it could take to resolve, although they confirmed that the source of the issue had been identified.
The Alstom service provides software to Renfe that allows the company to manage rail traffic, and the glitch has resulted in “very restricted flows” on the route to guarantee safety conditions.